Contact ITTechBasics IPTV
Receive ITTechBasics IPTV Support for configuration, payments, or channel needs. Our courteous staff is on call 24/7 via WhatsApp or reach out by email.
Live Chat
Would you rather chat? Utilize the chat widget when it’s active. If unavailable, email us instead.
Start a RequestHelp & Guides
Visit Installation for step-by-step setup help and problem-solving tips.
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General Inquiry
Questions regarding setup, billing, or support? Send us a note.
Sales & Billing Assistance
Obtain recommendations, modify plans, or resolve payment issues.
How Can We Help You?
Select a topic for tailored support and direct resources.
Setup & Installation
Step-by-step tutorials for Smart TV, Firestick, Android, iOS, MAG, and additional platforms.
Billing & Payments
Concerns with invoices, receipts, or payments? Our secure Stripe checkout handles everything.
Technical Issues
Need help with buffering, EPG, or the app? We’ll guide you to optimize your system.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm availability.
Account & Activation
Didn’t get your login details or activation email? We’ll confirm and send it again promptly.
Apps & Compatibility
We’ll recommend the finest IPTV apps and settings suited for your device.
Frequently Asked Questions
Get quick responses to common questions regarding support, setup, billing, and devices.
Include information on your device, app, plan, and a brief explanation of the problem or request.
Look through your spam/junk folder. If it’s still absent, we’ll assist. contact us via WhatsApp Right away, we’ll resend it for you.
Yes, you can purchase more connections as extras. Ask sales for details when you send a message.
Visit our Installation page for detailed guides on Firestick and other devices.
Review our Refund Policy to check eligibility, timelines, and the process for submitting a request.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Use a 30+ Mbps connection, opt for 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, increase buffer size, and halt other downloads or streams.
For playlist and EPG updates, refresh or reload them in your app settings. Should issues persist, remove and re-add your M3U and EPG links.
Payments can be made with major cards via Stripe.
Yes. You have the option to handle renewal preferences in your account or seek support assistance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly